Privacy Policy
Last updated: February 2025
Overview
VoyaGenie is operated by VirtueLogic. We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why, and how we handle it.
What We Collect
Information you provide:
- Email address - When you sign in or save a trip
- Trip preferences - Destination, dates, interests, budget, and other details you enter to generate itineraries
- Contact messages - If you reach out to us
Information collected automatically:
- Usage data - Pages visited, features used, general interaction patterns
- Device information - Browser type, operating system (for compatibility)
- Approximate location - Country/city level, used to suggest relevant destinations
How We Use Your Data
- Generate itineraries - Your preferences are sent to our AI to create personalized trips
- Save your trips - So you can access them later
- Process payments - Your email is shared with our payment processor for transactions
- Send trip emails - When you request your itinerary by email
- Improve the service - Understanding usage helps us make VoyaGenie better
- Respond to inquiries - If you contact us
Data Sharing
We don't sell your personal data. We share data only with:
- Payment processor - To handle transactions securely (receives your email)
- Email service provider - To send itineraries and account emails
- AI service provider - To generate itineraries (receives trip preferences, not email)
- Hosting provider - Infrastructure to run the service
All providers are contractually bound to protect your data and use it only for the stated purposes.
Data Retention
Saved trips: Kept until you delete them or your account.
Preview trips: Automatically expire after 30 minutes if not saved.
Account data: Retained while your account is active. You can request deletion at any time.
Your Rights
Depending on your location, you may have the right to:
- Access - Request a copy of your data
- Correction - Fix inaccurate information
- Deletion - Request we delete your data
- Portability - Receive your data in a common format
- Object - Opt out of certain processing
To exercise these rights, contact us at support@virtuelogic.app
Cookies
We use essential cookies for authentication and session management. We don't use advertising or tracking cookies. Your browser settings can control cookie behavior.
Security
We use industry-standard security measures including encryption in transit (HTTPS), secure authentication, and access controls. However, no system is 100% secure. Please use a strong, unique email account.
International Users
VoyaGenie is available globally. Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international transfers.
Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or a notice on our website.
Contact
For privacy-related questions or requests, contact us at support@virtuelogic.app